All our products are made of high-quality, BPA-free, food-safe plastic that is durable and safe for everyday use. Our materials meet safety and environmental regulations so you can use them with confidence.

Most of our products are dishwasher safe, unless otherwise stated in the product description.

If you want to clean it by hand, use warm, slightly soapy water and avoid using harsh detergents or abrasives to ensure the product retains its original condition for a long time.

Yes, we offer international shipping! Shipping costs and delivery times vary depending on location. For information on international shipping and shipping costs, please contact us.

Orders are usually processed within 1 business day. Delivery times vary by region:

Domestic delivery: 2-4 business days.

International shipping: 4–10 business days.

Please note that unexpected delays (e.g. customs clearance or holidays) may affect these timeframes.

Products can be returned within 14 days of delivery. Please return the returned products in their original packaging, undamaged and unused. The cost of return shipping is borne by the buyer, unless the product is defective or the ordered goods have not been received. The refund will be made within 14 days of receipt and inspection of the product at the latest.

This return policy applies to consumers (private buyers). Different conditions apply to businesses - please contact us for details.

Yes, we offer bulk and resale purchasing options for businesses and events.

Please write to us at info@yesgastro.hu with your requirements and we will prepare a unique offer for you.

Of course! After your order is shipped, you will receive a tracking number by email. You can use this number to track your package on the courier's website.

If your order arrives damaged, please contact us at info@yesgastro.hu within 24 hours of delivery, if possible.

Please send us your order number and photos of the damaged product so we can help you arrange a replacement or refund as soon as possible.

We are committed to sustainability and use recyclable materials wherever possible. We also design our products to last, reducing the need for frequent replacements.

You can reach our customer service at info@yesgastro.hu .

Our team is available Monday through Friday, 7:00 AM to 7:00 PM, and we usually respond to incoming inquiries within 1 hour.

You can choose from the following payment methods in our webshop:

• Payment by bank card (via secure online payment system)

• Cash on delivery (cash or credit card at the courier upon delivery)

If your order has not yet been processed, you can cancel or modify it by contacting us immediately at info@yesgastro.hu .

Once the order has been processed or shipped, it is no longer possible to make changes.