Shipping & Returns
Shipping Policy
At YES Gastro, we are committed to delivering your orders quickly and efficiently.
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Processing Time: Orders are typically processed within 1 business day.
Shipping Times: Shipping times vary depending on the shipping address. Most orders arrive within 2-4 business days after ordering.
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Shipping Costs: Customers are responsible for shipping costs, which are calculated at checkout based on location and order weight.
Return & Exchange Policy
We want you to be completely satisfied with your purchase! If you are not satisfied, we offer the option to return eligible products within 14 days of delivery.
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Return Policy: Please return the product in its original packaging, undamaged, tried but not used.
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How to initiate a return: Contact us at info@yesgastro.hu and provide your order number and the reason for the return. If the return is approved, you will receive return instructions and the address to which the product(s) should be returned.
Return shipping costs: Customers are responsible for covering the shipping costs for returns. We recommend using a trackable shipping service to ensure the safe arrival of your product.
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Refunds: Refunds will be processed once we receive and inspect the returned items. Please note that it may take up to 7 business days for the refund to appear on your original payment method.
If you have any questions about shipping or returns, please don't hesitate to contact us at info@yesgastro.hu We're here to help!